| Reservations:
A deposit of $300 is required to hold a space on any scheduled
trip. We accept personal or certified checks, and money orders. Upon receipt
of your reservation deposit you will receive a preparatory package with
a trip confirmation, detailed itinerary, medical and liability release
forms, equipment list and other pre-trip information. You have the option
of paying in installments in order to facilitate your trip planning, if
necessary.
Please note: the balance is DUE IN FULL 45 days BEFORE the departure
date.
If payments are not completed by the specified date we reserve the right
to treat this as a cancellation and will contact you a.s.a.p. in order
to clear our records. Once a reservation has been made there is a non-refundable
administrative cost of U.S. $ 200.00 (please refer to cancellation schedule).
No one will be allowed to participate on a trip unless all necessary documentation
and paperwork is received, which includes a medical and liability release
form. The responsibility for obtaining proper documentation for international
travel (i.e. visas and other expenses) rests with the trip applicant(s).
CANCELLATIONS:
We hope this will not happen because you will miss out on a great
trip! But, if it does, we must receive a written cancellation notice.
Due to the fact that a large portion of the trip costs are already committed
far in advance of the dates of departure, we will provide refunds according
to the following schedule:
- There is a non-refundable administrative cost of $200 per person
for all cancellations.
- For notice received more than 90 days BEFORE departure date: balance
of payment received.
- 90 - 61 days before departure date: 50 % refund.
- 60 - 45 days before departure date: 25 % refund.
- 44 days or less before departure date: no refund of any kind.
Insurance:
We highly recommend that you purchase insurance for the following:
trip cancellation, lost/stolen baggage, extended medical and evacuation
costs. An unforeseen illness or unexpected event may require you to cancel
your trip. In order to protect yourself, your baggage and/or personal
property, a short-term traveler's insurance package may be purchased through
your travel/insurance agent who can advise you as to what is available
and their costs. Explore Bolivia will not be responsible
for any costs incurred by passengers for such occurrences and circumstances.
We will do whatever is possible to help but you are responsible for all
expenses.
Trip Cancellations:
Due to the nature of operating in remote wilderness and international
destinations, Explore Bolivia reserves the right to change the itinerary
or cancel any trip prior to departure for any reason whatsoever. This
may include: insufficient signup, weather or any unforeseen logistical
problems, which may prevent the safe and efficient running of such trip.
In such cases, Explore Bolivia is not responsible for any expenses incurred
by the trip member in preparation for any trips run by Explore Bolivia.
This is one reason insurance is highly recommended during your pre-trip
planning stages. In the event a trip is cancelled, Explore Bolivia will
offer clients who have signed up either a complete refund, transfer to
another trip or a credit towards a future trip.
Responsibility of Explore Bolivia,
Inc.
Please read carefully the limits of responsibility in the following
paragraph. These terms and conditions apply to all trips run by Explore
Bolivia.
Explore Bolivia and cooperating or associated agencies act only in the
capacity of agent for the passengers in all matters relating to transportation
and/or all other related travel services (i.e. hotels, transportation
modes and vehicles) and do not assume responsibility or liability howsoever
caused for any injury, loss, damage, delay, mental trauma, to any person
or property (including baggage) in connection with any service, including
but not limited to that resulting directly or indirectly from natural
disaster(s), annoyance, delays and expenses resulting from quarantine,
strikes, detention, thefts, pilferage, force majeure, failure of conveyance
to arrive and/or depart as scheduled, civil disturbances, government restrictions
or regulations, Act(s) of God, discrepancies or change in transit, including
negligence by Explore Bolivia, its employees and agents rendering any
of the services included on the trip, and other circumstances over which
Explore Bolivia has no control. We reserve the right to change itineraries,
if circumstances beyond our control prevent Explore Bolivia from continuing
the trip in a safe and efficient manner. We reserve the right to alter
or cancel any trip due to water levels that may be too low/high for safe
passage, sickness, political climate, and/or insufficient registration
or other unforeseen circumstances beyond our control. In such cases, full
or partial refunds of any monies received by Explore Bolivia will be refunded
to involved parties and will constitute full payment. Receipt of the deposit
and application by Explore Bolivia constitutes agreement by the passengers
to these terms and conditions.
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Responsibility of Explore Bolivia,
Inc. (continued...)
Our guides are a combination of native Bolivians and foreign nationals
that are experts in the activity that they are leading. For the most part
they are all are bi-lingual, and carefully chosen for their skills, attention
to safety and familiarity with the region. We always try to have a 'western'
guide with the group as well as a native guide so that you can have the
best of both worlds. Most of our guides have at least basic first-aid
training, and some are Wilderness First-Responders or EMT's. We also work
with trained ornithologists and biologists that are actively working in
Bolivia in the field and are very familiar with regions we travel in and
the native species there. Our guides are leaders, hard workers, lovers
of the outdoors and friends.
We want you to be thoroughly happy with your trip to Bolivia. We want
you to remember those moments that are yours and your alone and to share
those special moments with your friends, family and loved ones. We hope
that if you like our services you will recommend us to someone in the
future.
Explore Bolivia is...Adventure, Culture and Geography!
Responsibilities of Trip Participants:
Any person participating in a trip with Explore Bolivia is responsible
to other trip members and to Explore Bolivia, its agents and staff. They
are expected to comprehend the implied conditions of travel in the itinerary
(by consulting Explore Bolivia if needed), and assume the need to be in
adequate health for such activity. They are responsible for bringing the
right equipment and clothing necessary for the trip as stated in the equipment
list supplied by v so that their health and well being (as well as other
trip members) is not in jeopardy due to inadequacies of such. They are
responsible for basic hygiene in order to prevent diseases, adopting normal
behavior patterns and acting in an appropriate manner according to the
customs of the country being visited. They must understand that the laws
that apply are those of that country, not the country of which they are
citizens. The trip leader reserves the right to ask a participant not
to continue further on the trip if that person is (or may become) a health
hazard or who might prove to be a risk to him/herself, or others, if they
continue to participate on that trip. All participants agree to and
are bound to these terms and conditions if they send in a deposit and
completed application form.
Trip Price Includes:
Land costs include services based on the itinerary such as: accommodations,
hotels when included on the itinerary, meals (except for a few meals in
major cities, like La Paz, where people like to explore and do not want
to be encumbered by eating schedules), permits and entrance fees, all
camp/trip meals, non-alcoholic beverages, transfers to/from the airport,
transportation within the country, group first aid kit, safety equipment,
communal camping equipment (including tents, communal cooking & eating
utensils, kayaks & paddling equip.) and related gear unless otherwise
noted in the preparatory package (to be sent upon receipt of application
and deposit). We do not include sleeping bags or sleeping pads as part
of the group equipment because all people have different requirements.
The costs are based on current tariffs and current exchange rates.
These prices are subject to change due to the fluctuations of these factors.
We reserve the right to adjust prices as necessary if factors beyond our
control warrant it.
Trip Price Does Not Include::
International air travel to trip starting point, airport departure
fees (approximately $25.00 USD) and taxes, immunizations, customs duties
(if any), excess baggage charges, insurance of any kind, passport and
visa requirements and their related expenses, personal equipment, laundry,
telephone calls of any nature, alcoholic beverages, legal matters, personal
medicine and medical requirements including evacuation costs, expenses
arising due to delay or extension of a particular trip due to transportation
failures, political disputes, illness, weather, or other causes beyond
our reasonable control, gratuities to leader, guides and other staff and
other personal expenses of any kind.
Accommodations:
The prices quoted are based on shared occupancy for both hotels and tents.
We will try to match you with a roommate of the same sex if it is possible
for both hotel and tent spaces. On certain trips, a single room supplement
may be charged if the person travelling requests a single room. Single
supplements are dependent on the trip and will be quoted based on the
itinerary. If that person is willing to share a room and no roommate is
available, a forced single supplement fee will be charged. Please consult
us for exact details.
Medical and Health Matters:
It is extremely vital that any persons having any medical problems and/or
needs make them known to EXPLORE BOLIVIA well in advance of the departure
date. It is also absolutely necessary to notify the trip leader(s) and/or
trip doctor (if there is one on the trip) as conditions might dictate,
right before and during the trip that a medical need/condition
has arisen. The trip leader and/or doctor, (if there is one on the trip)
have the right to disqualify anyone from further participation in the
trip if they feel that the person cannot safely complete the trip and
might put themselves and/or others in danger. It is the responsibility
of all participants who might need any type of personal medication to
be prepared to bring with them as much necessary and back-up quantities
as might be required. If a situation arises where immediate medical help
and /or supplies are not available, which is the case with many adventure
trips to remote and isolated regions. Explore Bolivia will not be responsible
for having those medications on hand. Unfortunately, refunds are not possible
under such circumstances. Medical and evacuation insurance should be secured
in case of need during adventure travel trips. Explore Bolivia does not
assume liability or responsibility for securing the services of any doctor
for any of their trips nor is it liable for any medical emergency and/or
evacuation costs incurred by any trip participant. We do provide a group
first aid kit that is suitable for some advanced first aid needs but not
for major traumas or surgery. If there are any physicians that are adequately
trained in second aid or qualified to act as an expedition doctor or have
experience in wilderness medical techniques we offer up to 30% discount
on land costs. Please contact us for further information.
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TERMS AND CONDITIONS